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 Customer Experience:


 Our customers tell the story better than we can 

 We'd love to hear from you too, so please send us your story!

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"I felt I must write to tell you how thrilled I am with my purchase "
Hi David,
Aside from acknowledging safe receipt of my item, I felt I must write to tell you how thrilled I am with my purchase. It arrived today in perfect condition and beautifully packaged. It's my present to myself for a grueling 18 months, and receiving it has given me a real boost. There's nothing like quality diamonds to perk a girl up!
I'd been a little nervous about buying a luxury item I hadn't seen and I carried out quite a lot of e-Bay research, your feedback being the most impressive of them all. Satisfying your customers is one thing, but surpassing their expectations is quite another, and in this respect you are undoubtedly the best. My local jewelers has a pendant very like this one (for about three times the cost), and I have to say mine is much nicer! Your providing me with a formal appraisal is another huge bonus. It was a super deal and you are an absolute gentleman to work with. And I do appreciate your help with the postage method.
I have a feeling we will do business again, and I won't hesitate to recommend you to family and friends.
Warmest regards
P.S. - I'm very happy that my e-mail can be used as a testimonial, it's no surprise to me that your customers think so highly of you.

Lindsay D.
Pulborough, United Kingdom
October 12, 2008

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Excellent Value, Great Customer Service & a Magnificent Ring
I recently purchased an engagement ring for my girlfriend or should I say 'my now fiance'. When I asked her the question, "Will you marry me?"...... She took one look at the magnificent ring and said YES! I am not sure if it's me or because the ring was so amazing. 2 weeks on and I still can't get the smile off her face.

I cannot rave highly enough about the value and customer service I received shopping online with MDC diamonds. I had done my research and although a little skeptical about buying online the end result was worth every dollar spent.

A big thank you to David for his assistance, the process was very smooth and he was more than willing to assist with every concern that I had. MDCDiamonds certainly have a winning formula that will definitely receive my business again.

Thank you so much. Bianca says thank you as well ;)

Adam E.
Australia
September 30, 2008

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"It's all I could have hoped for and more. "
Hi David,
I've been meaning to write you about the ring I purchased about a month ago, but have been really busy. I left on vacation the day after the ring arrived, and I was so thrilled you were able to ship it in time for me to take it with me.
I have been shopping online for many months looking for the best deal as well as a style I liked. I wanted a new ring for our tenth anniversary, I had a yellow gold ring and had always wished I had gotten white gold. I found this ring, and it's got a similar style to my original wedding set, with the center pear, and baguette side stones. My original ring was very simple, and this new ring has got the antique style that I really wanted and some extra flair, as well as a bigger center stone!
I can't tell you how amazed I was when I opened the package, the ring is so stunning! It's all I could have hoped for and more. I drove over 1300 miles on my vacation, and couldn't stop admiring the ring, I had to remind myself to watch the road! It's a great ring at a great price, and I can highly recommend you! I really love it, and I'm so glad I found it!
Thanks so much,

Sue H.
Sparks, NV
September 21, 2008

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"The diamond earrings were better than I expected"
The diamond earrings were better than I expected. The quality for the price was unmatchable. It was a little hard to connect with them easily, and took a little time to get the earrings, however the wait was worth it.

David L. Kirby
Cowpens SC
September 17, 2008

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I have always had the best service from MDC Diamonds
I have always had the best service from MDC Diamonds, I would not buy from anyone else. I have purchased from this company 5 times. They have always been great and go out of there way. I live in Canada and there has never been any problems of any kind.

My experiences with MDC Diamonds have all been wonderful, I would not buy from anyone else.

Birgit G.
Stamford, CT
September 08, 2008

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Awesome
Awesome, dependable seller.

Jodi P.
Orland Ca.
September 02, 2008

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...quality of work was excellent!
Very friendly, efficient and quality of work was excellent!

D. Radford
United Kingdom
September 02, 2008

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...experience was excellent
The overall experience was excellent, until some two weeks later I received an invoice from FedEx for £88 in respect of duty payable. This was not highlighted on the MDC website and came as a total surprise. On going back to the website there is a link at the very bottom of the website called international shipping and this is where the information is held.

Patricia W.
United Kingdom
August 19, 2008

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Great Buying Experience
I ordered a 7 diamond journey necklace for my wife's 30th birthday and she absolutely loves it. It was a very good experience shopping on MDCDiamonds.com, I was kept informed throughout the process. I even had to change the shipping address last minute as we were on holidays. I will definitely purchase jewelry from MDC Diamonds again as the quality is outstanding and the process was very simple and comforting.

Rob G.
ON, Canada
August 13, 2008

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I would buy from MDC Diamonds again
Great communication, excellent product, prompt shipping. I would buy from MDC Diamonds again. Thanks!

Robert R. Jr.
United Kingdom
August 08, 2008

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The Ultimate Experience
My name is Brittany and my fiance and I had the pleasure of working with everyone at MDC Diamonds this past year. We reside in Pittsburgh so the only way we could actually see our ring design was to travel to NYC. When we arrived we were catered to from beginning to end. We designed our ring at the showroom and then had the painstaking job of waiting for it to arrive!!! They shipped it to Pittsburgh, insured of course, and I was absolutely floored. I wasn't supposed to know it had arrived yet but I got home first!! I ripped open the box placed my custom 2 carat trillion diamond ring on my finger and nearly fainted. Not to mention how much trouble I would get in if my fiance found out I opened the box!!! The quality of the ring was second to none and our price was incredibly fair. I am actually traveling to NYC again this week to design our wedding bands. I have never vouched for any company in my lifetime, however the staff at MDC Diamonds deserves the utmost respect and I commend their business etiquette. I will never shop anywhere else for a diamond. Please give them an opportunity to earn your business, you will not regret it!!!! Brittany and Raymond...Pittsburgh PA

Brittany K.
Mars, PA
August 05, 2008

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Education and Guidance
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Phenomenal Service and Quality at an Affordable Price

On Monday, August 2, 2010, I visited the MDC Diamonds staff at their office in the popular NYC's diamond district. The staff, especially Rosa, was extremely knowledgeable, friendly and down to earth. They had a no pressure approach and advised me in choosing my asscher cut diamond earrings, which I receive complements on almost daily. Rosa took the time to show me the differences between two types of asscher cuts and provided me with the option to choose each stone to be set, which were ready the next day. Thank you very much to all the staff at MDC Diamonds for your knowledge, prompt service and friendliness. It was a pleasure.
Right Arrow Customers Say it best!
Read what customers have to say about their MDC Diamonds shopping experience.
 
Phenomenal Service and Quality at an Affordable Price
On Monday, August 2, 2010, I visited the MDC Diamonds staff at their office in the popular NYC's dia...
 
Christina S.
Toronto, Canada
August 18, 2010

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Customer Service Address: 580 Fifth Avenue Suite 349, New York, NY 10036
Corporate Address: Manhattan, New York, NY
We welcome visitors to our New York office. Office visits are by appointment only. Please contact our Customer Service center to schedule an appointment.
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