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 Customer Experience:


 Our customers tell the story better than we can 

 We'd love to hear from you too, so please send us your story!


Showing 1 to 24 of 853
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One of a kind customer service for a one of a kind ring!!

Rosa, I don't know how to thank you enough for your patience and guidance with my ring replacement. My engagement ring was recently damaged and I needed to purchase a new stone and reset the ring. Rosa was so helpful and supportive in getting the exact look I wanted. It took time (my fault) and she was so extremely patient! Thank you so very much, you're one of a kind! AND by the way... I STILL LOVE MY RING!! Can't wait for my next diamond purchase or adventure!

Nadia CG.
Park Ridge, IL
March 02, 2017

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As promised...

Hi, Moishy.

As promised, here is one of the pictures of the rings. Thank you for all of your help, and we apologize for the delay in getting these to you. We are just now starting to get a chance to go over the pictures.

Lori G
Colleyville, TX
February 22, 2017

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I have a stunning ring...

Hello,

I have a stunning ring from you that my now wife wears with immense joy. I told her she'd have to wait on the wedding band to go with it. I'd like to have some thing made that compliments her ring. It is the Stock: ES1103RA with a 1ct center stone, radiant cut. I know that she would like diamonds and sapphires in the band and would like the band to reflect the scroll work of the original ring she currently wears.

Thank you fir your time,

Ryne L
IL
February 17, 2017

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The ring is exquisite...

MDC created a custom ring for me for a loose diamond my husband purchased for our wedding anniversary. The ring is exquisite and Moishy had infinite patience with me during the entire process. They worked with me on design and then created a model for me to try on. Recommend them highly if you want a one-of-a-kind ring. Entire process handled by email (a few crazy calls to Mosihy for reassurance) and fed ex - safely and quickly.

Deborah C.
ALDEN, NY
January 26, 2017

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I will always follow my heart

Diamonds are a girls best friend especially when one knows a bit about diamonds. Recently in NYC I dropped by MDC with something special in mind. The team there went out of their way in helping me find exactly what I wanted. The selection and quality of stones available was outstanding and their assistance and patience fantastic. I left NYC with a lovely heard diamond pendent that brightens the room. Thank you so much MDC team!

Jennifer C.
ON, Canada
January 24, 2017

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January 19, 2017

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January 18, 2017

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January 12, 2017

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...the outcome is outstanding!

I always wanted to custom-made engagement ring when I'd propose to my girlfriend. Needless to say, I was very specific on what I wanted and I had pretty high expectations. I came across MDC's website and found out the setting I wanted. I was a bit nervous since it was pretty much an online process but I've sent friends to the showroom and the feedback was extremely positive.
It's been a long process since I wanted the best . Yet, Moishy was patient, he answered any questions and cleared any doubts I had.
I then, needed the ring to be ready in a short time and he managed to make it happen. I didn't propose yet but the outcome is outstanding! I'm pretty sure she will love it.
Thank you Moishy!

B.R.
France
January 10, 2017

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January 06, 2017

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I Love love love love...

Hi Rosa -

You guys outdid yourselves! I have completed my trifecta of diamonds and couldn't be happier :).

I Love love love love the way it came out, the size, the weight of the chain, the profile being slim, it's pretty awesome.

Gotta start thinking about my next project :).

Simona R.
New York, NY
January 04, 2017

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...looks fantastic

I finally met up with Fedex today,I received the ring.Thank you VERY much,looks fantistic.

Jeff G.

December 19, 2016

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...great experience...

Thank you Rosa. This has been a great experience for me and Kelly. Have a Merry Christmas and a Happy Healthy New Year.

John V.
Hunter, NY
December 14, 2016

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I found a new jeweler for life

Amazing, outstanding service, Rosa was an absolute pleasure to deal with. Looking forward to doing business with her in the future.

We got the ring yesterday and it's beautiful. We are very happy !! Thank you very much for all of your help and guidance . If we get down your way we'll be stopping by to say hello.
Have a safe and Happy Holidays
sincerely

Jerry W.

November 23, 2016

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...glad to business with you.

I received the ring and it is gorgeous. Thank you and glad to business with you.

Scott K.
ARBOR VITAE, WI
November 15, 2016

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She loves it!

I have received it and it is beautiful! She loves it!

Keith B.

November 14, 2016

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It is BEAUTIFUL !

Hello Moishy,

I received the package today. It is BEAUTIFUL !! She is going to be VERY HAPPY !! Thanks again for your help.

Sincerely,

Brandon F

November 10, 2016

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I got the ring it it was perfect, exactly what I was looking...

I stumbled onto MDC after googling a specific ring setting. I e-mailed them and they got right back to me. I made an appt and met with Rosa. She made an experience that could be overwhelming and made it fun and laid back. She gave me a crash course on diamonds and how it all works. (She in took in stride that I had 2 maniac sisters with me, that had 2 different opinions, and even answered all of their questions also) There was never a "hard sell" or was ever pushy, which seemed to be the norm at the other places I looked at. After 1 meeting and numerous Emails with different questions I ordered the ring.
Rosa is amazing at her job, right down to getting a ring size, but not wanting to let my girlfriend know I was even considering buying a ring.
When I got the ring it it was perfect, exactly what I was looking for and actually even nicer than I thought it would be. Rosa was perfect and the whole experience was amazing!!!!!

James S.
Babilon, NY
November 08, 2016

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Moishy
Hope you are well. I am glad to report that the stones and the ring look splendid on my future wife hand. Size is perfect l, her hands are quite petite so the stone looks larger than I thought.
Many thanks for guiding me throughout this process.

Gregory

November 08, 2016

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It is gorgeous & I love it.

Hi Rosa,

I received my ring this morning. It is gorgeous & I love it. Thank you so much for all your help and getting my ring reset. I really appreciate it. I can't wait to show all my friends and family all tell them how awesome you are.

I would be happy to leave a review for you on the MDC website or other sites if you like, and be a reference if someone requests one in the future.

Thanks again for all your help,

Sandra H.
Gainesville, VA
October 19, 2016

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I couldn't be happier with the service...

I ordered a custom engagement ring from MDC, it came within the time they told me. The quality is unreal. I apparently thought my lady had fat fingers, so I needed it sized differently. After sending it to the wrong address, Moishy and the crew have tracked it down and will be sizing it this week!!! I couldn't be happier with the service they provide! They will now handle all of my jewelry needs in the future.

Jason W

October 08, 2016

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We LOVE it!

Hi Rosa,

We got the ring on Friday !!! We LOVE it! I also get "great job picking the engagement ring!" too a couple times a month. Haha. THANK YOU SO MUCH !!

Mark G.
San Diego, CA
September 25, 2016

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...it looks beautiful!

Hi Rosa,

I have received the diamond ring and it looks beautiful! Thank you for your help!

Michael M.

September 19, 2016

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... she said yes!

It was a true pleasure working with Moishy. My (back then) girlfriend had very specific taste, and had her mind set on a trillion cut ring, which is triangular shaped and very hard to find me. An in depth picture search led me to MDC Diamonds, I loved how comprehensive the website was, and after doing my "homework" I was ready to place an order with them. Moishy called me back within 24 hours and was extremely helpful in matching the diamond to the ring. Although it took a little longer than expected (my girlfriend had an inkling and basically was waiting for 2 weeks straight for me to propose to her - very stressful times), the ring showed up just in time. It is beautiful, exactly what she had wanted, and best of all - she said yes! Thanks for a really great experience, I'm looking forward to coming back for more jewelry in the future.

Max V.
Elkhorn, NE
September 14, 2016

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Showing 1 to 24 of 853

 

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The ring is exquisite...

MDC created a custom ring for me for a loose diamond my husband purchased for our wedding anniversary. The ring is exquisite and Moishy had infinite patience with me during the entire process. They worked with me on design and then created a model for me to try on. Recommend them highly if you want a one-of-a-kind ring. Entire process handled by email (a few crazy calls to Mosihy for reassurance) and fed ex - safely and quickly.
Right Arrow Customers Say it best!
Read what customers have to say about their MDC Diamonds shopping experience.
 
The ring is exquisite...
MDC created a custom ring for me for a loose diamond my husband purchased for our wedding anniversar...
 
Deborah C.
ALDEN, NY
January 26, 2017

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Customer Service Address: 580 Fifth Avenue Suite 349, New York, NY 10036
Corporate Address: Manhattan, New York, NY
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